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Zendesk node#

Use the Zendesk node to automate work in Zendesk, and integrate Zendesk with other applications. n8n has built-in support for a wide range of Zendesk features, including creating, and deleting tickets, users, and organizations.

On this page, you'll find a list of operations the Zendesk node supports and links to more resources.

Credentials

Refer to Zendesk credentials for guidance on setting up authentication.

This node can be used as an AI tool

This node can be used to enhance the capabilities of an AI agent. When used in this way, many parameters can be set automatically, or with information directed by AI - find out more in the AI tool parameters documentation.

Operations#

  • Ticket
    • Create a ticket
    • Delete a ticket
    • Get a ticket
    • Get all tickets
    • Recover a suspended ticket
    • Update a ticket
  • Ticket Field
    • Get a ticket field
    • Get all system and custom ticket fields
  • User
    • Create a user
    • Delete a user
    • Get a user
    • Get all users
    • Get a user's organizations
    • Get data related to the user
    • Search users
    • Update a user
  • Organization
    • Create an organization
    • Delete an organization
    • Count organizations
    • Get an organization
    • Get all organizations
    • Get data related to the organization
    • Update a organization

Templates and examples#

Automate SIEM Alert Enrichment with MITRE ATT&CK, Qdrant & Zendesk in n8n

by Angel Menendez

View template details
Sync Zendesk tickets to Slack thread

by n8n Team

View template details
Sync Zendesk tickets with subsequent comments to Jira issues

by n8n Team

View template details
Browse Zendesk integration templates, or search all templates

What to do if your operation isn't supported#

If this node doesn't support the operation you want to do, you can use the HTTP Request node to call the service's API.

You can use the credential you created for this service in the HTTP Request node:

  1. In the HTTP Request node, select Authentication > Predefined Credential Type.
  2. Select the service you want to connect to.
  3. Select your credential.

Refer to Custom API operations for more information.